Oracle’s licensing has been described as ‘complex and treacherous’. And sadly its focus has shifted to extracting additional value from its existing users – as opposed to new business where competition is fierce and open source is a ready alternative.
Oracle’s tactics include:
- Initiating seemingly anodyne license reviews encouraging you to offer up the evidence that Oracle needs to issue a demand for new license fees and arears of support and maintenance;
- Offering discounted bundled offers but then being reluctant to reduce part only of a bundled offering at a later date;
- Delivering programs which include applications which were not ordered and are inadvertently triggered eg diagnostics and tuning;
- Refusing to accept soft-partitioning and requiring all cores to be licensed;
- Requiring all servers on which any programs are installed – even if not running – to be licensed for all cores / processors;
- Demanding penalties without offering the true discount levels which would otherwise be expected in the market;
- Refusing to accept shelving and then reinstatement;
- Presenting license demands for true-up on very short notice to comply with salesman’s quarterly targets as opposed to customer needs;
- Relying on white papers and new guidance to shift meaning of earlier license terms.
We are experienced in Oracle license negotiations and, utilising our commercial + contractual + technical analysis, we seek to challenge assertions by Oracle or LMS in order to reduce your software costs.